Assistant Director of HB Billing

General Summary The Assistant Director of Hospital Billing (HB) assists the Director of Patient Billing to direct and coordinate all activities of HB billing including the maximization of cash flows through the efficient management of billing operations.
Essential Duties and Responsibilities Provides oversight of assigned team members and partners with the HB Billing Manager to create and implement departmental strategies utilizing system reports and dashboards to ensure that quality and performance meet expectations.
Serve as Subject Matter Expert resource for training, special projects, conversions and other assignments.
Provide education related to billing and improving workflow to multiple staff levels to ensure proper use of systems and optimization of system capacity.
Identify patterns in; denials, variances to expected reimbursement, payer timeliness and billing errors to maximize collections and reduce errors.
Assists with the development, implementation and maintenance of department policies and procedures, communicating job expectations to team members, oversight of employee evaluations and personnel actions, lead the department in positive communication and team building.
Maintains Medicare bad-debt cost report by tracking billings, monitoring collections, and compiling information.
Ensures that the activities of the billing operations are conducted in a manner that is consistent with overall department protocol, and are in compliance with Federal, State, and payer regulations, guidelines, and requirements.
Maintains access to payer portals and manages the integrity of the clearinghouse.
Leads the charge in focus and implementation of Phelps Health’s culture and strategic plan in a way that aligns to the mission, vision, and values of the organization.
Job Qualifications Education A Bachelor’s degree in Accounting, Finance, Healthcare Administration, Business Administration or related field required.
Master’s degree is preferred.
Associates degree with five (5) years relative work experience will be accepted in lieu of a Bachelor’s degree.
Work Experience Five (5) years of related experience in responsible professional and administrative levels involving accounting systems, receivables and payables, collections, accounting systems and procedures, reporting systems, coordination of departmental activities, evaluation of operating procedures and control of work flow, with at least two (2) years’ experience in a responsible level of supervision.
Certification/License Not applicable.
Mental/Physical Requirements Ability to concentrate, pay close attention to detail and perform duties under time restrictions.
Considerable mental concentration on variable projects.
Work involves extensive use of computer with frequent interruptions.
Must be able to handle and transport up to 25 pounds.
Working Conditions Standard office conditions Phelps Health, Clinic, , Specialty, Specialties, Medical Group, Center, Medicine, Practice Manager, Manager, Clinic Manager, Management, Clinic Leader Practice Management, Leadership, Executive, Executive Director, Healthcare Management, Health Administration, Administration, Office Manager, Medical Office, Non-Profit, Community, billing, revenue cycle, director, manager Location: Phelps Health · Patient Financial Services Schedule: Exempt Full-time, Day shift, days