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Product Delivery Manager - Online Access

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Posted : Monday, December 25, 2023 10:18 AM

Company Description Jobs for Humanity is partnering with EDWARD JONES to build an inclusive and just employment ecosystem.
Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals.
This position is open to candidates who reside in and have the legal right to work in the country where the job is located.
Company Name: EDWARD JONES Job Description At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions.
To ensure a personal client experience, we have located our 15,000+ branch offices where our more than 7 million clients live and work.
In a typical branch office, a financial advisor meets with clients and receives branch office support, so they can focus on building deep relationships with clients.
Headquarters associates in St.
Louis, Tempe and Mississauga provide support and expertise to help U.
S.
and Canada branch teams deliver an ideal client experience.
We continue to grow to meet the needs of long-term individual investors.
Team Overview: You may be surprised to know that Edward Jones employs thousands of technical resources - all focused on creating world-class experiences for our clients and branch offices.
If you’ve considered Edward Jones in the past, it’s time to take another look.
We are in middle of digital transformation by embracing a modern, cloud-based architecture and are looking for exceptional individuals that want to be a part of that future.
We've invested millions of dollars into new technology platforms to help improve what matters most in our industry, client experience.
We're currently implementing a modern, cloud-based architecture and are looking for talented, and motived professionals that want to be part of providing the best client experience and financial resources possible.
In 2022, Edward Jones invested $1 billion in technology infrastructure, digital initiatives, and virtual business enablement tools.
We're currently in the test and learn phase and are looking for talented, motivated professionals, that want to be part of this transformational journey.
Cloud-based architecture and modern technical capabilities will enable us to grow our impact while providing the best client experience possible What you'll do : Edward Jones is looking for a software engineering leader to join our Online Access Product Team.
This person will have dual responsibilities; technical product delivery management over multiple durable product teams focused on client facing technology and people leadership for the software development associates within those teams.
Here are a few of the key responsibilities you will be a part of: Continual strategy setting and evaluation of delivery team structure in alignment with firm need Demonstrated ability to build strong partnerships and relationships with Products, QA, UX, PMO and Enterprise Architecture Removing obstacles and coordinating resources to continually increase team throughput, predictability, and quality Reducing cycle time by driving improvement of all things related to the SDLC for teams in their remit Working with Technology shared services teams to remove impediments and obstacles for improvement of product delivery Setting of product team success measures to deliver the right value to our clients Contribution and maintenance of a product technology roadmap and backlog and the application of architectural standards in the team’s deliverables Develop and execute on-going improvements for processes related to the team (e.
g.
incident management escalations) Deep understanding of the product team’s systems, processes, priorities, and technologies while representing these aspects to all levels of Technology leadership Guide teams to do their work in a way that minimizes key-person dependencies and knowledge silos Representation to ensure firm and division processes are followed and risk is reduced by the product team (e.
g.
compliance change management, information security, etc.
) Maintaining availability for mobile and web applications used by more than 3.
5 million clients, 24x7 Leading teams through incident response; restore availability, complete retrospectives, implement controls to reduce the risk of future service interruptions What Experience you need: Bachelor's degree and/or related work experience.
5+ years of experience directly related to Information Systems technology with at least 1 year in a leadership role (mentoring associates, lead analyst, project leaders, etc.
).
Exposure to agile and product management practices.
What could set you apart: Financial Services experience and/or industry license(s) ***Candidates that live within in a commutable distance from our Tempe, AZ and St.
Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.
*** 100 Best Workplaces for Millennials in 2022, published Fortune July 2022, Great Places to Work® data as of March 2022.
Compensation provided for using, not obtaining, the rating.
Edward Jones was recognized as one of the Best Workplaces for Millennials by Great Places to Work® and Fortune® magazine.
The privately held firm ranked No.
2 overall, in its fourth appearance on the list.
2022 Fortune Best Workplaces for Women, published September 2022, research by Great Places to Work®, data as of August 2021.
Compensation provided for using, not obtaining, the rating.
Edward Jones has been named to the 2022 Best Workplaces for Women list by Great Places to Work® and Fortune® magazine, ranking No.
45.
2022 Fortune's 100 Best Companies to Work For, published April 2022, research by Great P

• Phone : NA

• Location : Rolla, MO

• Post ID: 9005516676


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