Montauk Lodge in the spectacular setting of Montauk State Park is one of the state's most popular locations to fish for rainbow trout.
Montauk Lodge offers quaint cabins for lodging guests, resort style guest rooms, retail gift sales, restaurant dining, and wonderful trails to walk.
Who wouldn't want to experience this rustic adventure?
Housekeeping Supervisor
Summary: Manage the activities of the housekeeping and public areas department ensuring outstanding service for resort guests.
Responsibilities:
Responsible for assisting in interviewing, selecting, training, and scheduling of all housekeeping and public area staff to ensure safe, quality and efficient operations.
Ensure all housekeeping and public area staff uphold all departmental procedures, rules, regulations and standards.
Monitor and develop employee performance by providing supervision and professional development, conducting counseling and evaluations, and delivering recognition.
Personally inspect the facility on a daily basis including all guest rooms and public areas.
Release clean rooms to the front desk in a timely manner.
Comply with and ensure compliance with lost and found and key security procedures.
Order and maintain an adequate inventory of guest amenities and housekeeping supplies.
Respond to all guest requests or complaints in a timely manner.
Communicate closely with the front desk on all guest room and public area related needs.
Perform all administrative duties as required to successfully manage the department.
Participate in company Manager on Duty program.
Notify Management and Maintenance of any repairs
Weekly, monthly and quarterly cleaning projects as assigned
Other duties as may be assigned
Position Requirements:
Detail oriented with excellent customer service skills.
Strong communication and interpersonal skills with the ability to interact with many types of personalities
Ability to work independently
Intermediate Computer Skills- Microsoft Office (Word, Excel) and Hotel Management Systems
Must be able to work a variety of day, night, weekend, holiday shifts
Must be able to work a variety of day, night, weekend, holiday shifts
Approximately 50% of work day will be spent outdoors with intermittent time in extreme heat seasonally
Must be able to lift up to 50 lbs.
and carry up to 25 lbs.
Must be able to pass a pre-employment drug screen.
Education and Experience:
Education: High School Diploma or equivalent required
Experience: Two (2) years in the hospitality industry required
Two (2) years management / supervisor experience
Resort/National Park experience preferred
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.