Product Merchandiser

SUMMARY A Merchandiser ensures that the shelves of our stores are stocked with products and displays them accordingly for customers.
They also track inventory levels, report any issues or shortages to management, and clean up unwanted items from flagrant violations of in-store decorum.
The Product Merchandiser assists in the training, and coordination of all product merchandising at the store level.
This role has the authority to communicate to store teams and any opportunities for improvement related to product merchandising.
This position assists the Director of Merchandising and Category Managers with ensuring that products are up to brand standards.
The Product Merchandiser acts as a brand ambassador while interacting with customers in stores.
RESPONSIBILITIES BY COMPETENCY: (*denotes an essential function of the position) Business Results Orientation *Adhere to all city, county, and state health department regulations *Ensure the Supervisor is made aware of all operating discrepancies *Perform specific tasks as assigned by Director of Merchandising, trains store teams on merchandising, and quality control, sanitation, par levels, and merchandising deliveries as needed.
*Ensure employees are following product merchandising protocol, including but not limited to temping and logging product guidelines.
*Maintain regular attendance and follow designated safety practices * Perform other duties not listed as required Communication *Train and engage store teams.
*Report all accidents, maintenance issues, and customer incidents to Director of Merchandising immediately and complete proper paperwork and communicate appropriate information to store teams.
*Ensure all communications with customers, suppliers, vendors, co-workers, etc.
is professional and appropriate Customer Service Orientation *Meet all customer needs as efficiently and effectively as possible by providing superior customer service *Advise Supervisor of any employee issues or policy violations affecting store operating performance *Report to work in accordance with company uniform and appearance standards.
*Exhibit a professional, customer friendly and helpful attitude *Set an example by following all Company policies and procedures as defined in the Company manuals and making customer service, store image and product merchandising quality the top priorities *Protect company assets at all times by following asset control policies *Complete training as required to meet regulatory compliance and company guidelines Technical Expertise * Maintain knowledge of merchandising safety protocols and all regulatory compliance *Adhere to all Wallis Companies safety policies and report all safety incidents to the supervisor immediately *Understand, demonstrate, and train store teams on all merchandising-related SOPs.
Safety *Work diligently to correct safety deficiencies in a timely manner *Complete safety training required for this position *Follow all safety policies and procedures *Inform Director of Merchandising of unsafe conditions and behaviors, and recommend how to correct or eliminate them *Cooperate with the medical provider, and follow the treatment plan and Return-to-Work Program *Work to avoid preventable accidents SUPERVISORY RESPONSIBILITIES This position has no direct reports.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
(*denotes an essential qualification of the position) Education: *Required: High School diploma or equivalent Experience: *Required: Minimum Five (5) years’ of product merchandising or retail experience Preferred: More than Three (3) years’ of product merchandising or retail experience Language Skills: *Ability to read, write, speak, and understand English in a manner that is sufficient for effective communication with groups of managers, clients, customers and the general public.
Skills and Abilities: *Ability to handle multiple priorities *Self-motivated with high energy *Demonstrated success in driving change through people *Passion for product merchandising and customer service *Appreciation for teamwork, combined with an ability to work independently *Goal and safety-oriented and must be able to work in a fast-paced environment.
*Ability to perform routine duties involving use of various procedures including general math, the use of thermometers, log sheets and understand and use the tracker/build to system *Understands, practices all SOPs as documented *Willingness to work a varied schedule *Excellent interpersonal and communication skills Technology, Tools, And Equipment: Required: *Computer, *Telephone, *Other equipment necessary for product merchandising operations *Demonstrates operational knowledge of product merchandising equipment at the store level *Hepatitis A vaccination (Proficiency with preferred items is not required to meet minimum qualifications, but proficiency must be established to complete essential job functions) Certificates, Licenses and/or Registrations: *Required: Class E Driver’s License, HACCP certification PHYSICAL DEMANDS The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands Amount of Time None Under 1/3 1/3 To 2/3 Over 2/3 Amount of Time None Under 1/3 1/3 To 2/3 Over 2/3 Stand X Lifting Walk X Up to 10 pounds X Sit X Up to 25 pounds X Use hands to handle or feel X Up to 50 pounds X Climb or balance X Up to 100 pounds X Stoop, kneel or crawl x Over 100 pounds X Talk or hear X Taste or smell X Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.
Wallis Companies reserves the right to make changes to job descriptions as needed with or without notice to affected employees.
Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.
This job description does not establish a contract for employment.