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Posted : Wednesday, November 08, 2023 10:12 AM
*POSITION PROFILE*
*JOB TITLE:* *JOB CODE(S):* *PROFILE EFFECTIVE DATE:*
*Sales Floor Assistant* *040242*
*JOB PURPOSE:*
*Contributes to profitable sales growth by assisting and training Merchandise associates and delivering company merchandise execution strategies*
*REPORTS TO:* *KEY PARTNERSHIPS:*
General Manager SVG 4 & 5 Sales Floor Supervisor, Operations Supervisor, Inventory Accuracy
Assistant Manager of Merchandise SVG 1 - 3 Assistant, Sales Floor Associate and Operations Associate
*KEY RESPONSIBILITIES FOR THIS ROLE:*
* Customer Service & Sales
- Greets and assists customers in finding products and delivers outstanding customer service- Partners with other team members when additional support is needed- Actively listens to customer issues in a calm and agreeable manner to resolve problems
* SET / Visual / Environment
- Assists with the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance
- Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale
- Helps oversee and maintain all fitting room and sales floor recovery processes to ensure a clean and organized store environment
- Contributes to the execution of visual elements to support merchandising statements
- Responsible for stockroom maintenance
* door to floor / Restock / RFID & Inventory
- Works with Sales Floor Supervisor to plan upcoming merchandise placement plans- Follows placement directions to effectively place set merchandise statements- Assists with the truck unload and merchandise preparation in a timely manner per company guidance- Assists with the execution of inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.
)- Contributes to the Shoe on Display restocking process, including mismates and stockroom organization- Contributes to the restock program to identify replenishment opportunities * Omnichannel - Assists with the jcp.
com process including jcp.
com orders and aged and undelivered orders/returns as needed- Contributes to Buy Online Pick Up In Store, Ship from Store and Curbside Pickup processes as needed * General Operations - Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities- Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO’s to ensure integrity of inventory and prevent shrink- Participates in annual inventory processes * Performance Standards - Supports company shrink and safety initiatives - Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance *CORE COMPETENCIES* * Proposes and initiates actions on new ideas that improve our product, stores or practices.
* Listens to ideas and suggestions and applies ideas when appropriate, champions new initiatives.
*EMBRACES A* * Encourages self and others to stretch beyond current capabilities and actively searches for ways to do more with less.
*GROWTH MINDSET* * Acts as a catalyst for change by challenging the status quo and motivating others to make improvements.
* Applies a growth mindset by seeing change as an opportunity to learn and grow.
* Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals.
*THINKS* * Gathers necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify *CRITICALLY * assumptions and consider impacts.
* Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
* Creates an environment that fosters teamwork, recognizes others’ accomplishments and respects and values differences in the workplace.
*DEMONSTRATES Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level.
* LEADERSHIP Gives and is open to constructive performance feedback; holds self and others accountable for performance and actions.
* Creates a culture of development by coaching and teaching others.
* Aligns goals, processes, and culture to create momentum and champion a One Team approach.
* Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs.
*TAKES* * Builds relationships by showing consideration for the perspectives of others and listens first before drawing conclusions.
*ACCOUNTABILITY* * Develops positive and inclusive relationships across the organization.
* Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals.
*IMPLEMENTS WITH* * Implements project/plans that are well-organized and efficient, seeks feedback and takes action.
*EXCELLENCE* * Effectively delegates work and communicates plans and expectations to others.
*POSITION PROFILE *PROFILE LAST MODIFIED: 6/15/21 8:40 AM * Demonstrates a sense of urgency and acts decisively and quickly.
* Establishes aggressive goals and takes appropriate risks to achieve results.
*DRIVES RESULTS* * Shows confidence when challenged and will do the right thing even when it’s hard.
* Strives to achieve excellent results by creating a culture of continuous improvement.
Job Type: Full-time Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Shift: * Day shift * Evening shift * Morning shift Weekly day range: * Monday to Friday * Rotating weekends Work Location: In person
)- Contributes to the Shoe on Display restocking process, including mismates and stockroom organization- Contributes to the restock program to identify replenishment opportunities * Omnichannel - Assists with the jcp.
com process including jcp.
com orders and aged and undelivered orders/returns as needed- Contributes to Buy Online Pick Up In Store, Ship from Store and Curbside Pickup processes as needed * General Operations - Contributes to Merchandise Transfer Out (MTO), Return to Vendor and Return to Warehouse activities- Assists with the Defective MTO (DMTO) process ensuring proper and timely execution of all DMTO’s to ensure integrity of inventory and prevent shrink- Participates in annual inventory processes * Performance Standards - Supports company shrink and safety initiatives - Consistently meets established performance standards for the role, including (but not limited to) product and service sales, customer service, profit, productivity, and attendance *CORE COMPETENCIES* * Proposes and initiates actions on new ideas that improve our product, stores or practices.
* Listens to ideas and suggestions and applies ideas when appropriate, champions new initiatives.
*EMBRACES A* * Encourages self and others to stretch beyond current capabilities and actively searches for ways to do more with less.
*GROWTH MINDSET* * Acts as a catalyst for change by challenging the status quo and motivating others to make improvements.
* Applies a growth mindset by seeing change as an opportunity to learn and grow.
* Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals.
*THINKS* * Gathers necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify *CRITICALLY * assumptions and consider impacts.
* Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
* Creates an environment that fosters teamwork, recognizes others’ accomplishments and respects and values differences in the workplace.
*DEMONSTRATES Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level.
* LEADERSHIP Gives and is open to constructive performance feedback; holds self and others accountable for performance and actions.
* Creates a culture of development by coaching and teaching others.
* Aligns goals, processes, and culture to create momentum and champion a One Team approach.
* Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs.
*TAKES* * Builds relationships by showing consideration for the perspectives of others and listens first before drawing conclusions.
*ACCOUNTABILITY* * Develops positive and inclusive relationships across the organization.
* Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals.
*IMPLEMENTS WITH* * Implements project/plans that are well-organized and efficient, seeks feedback and takes action.
*EXCELLENCE* * Effectively delegates work and communicates plans and expectations to others.
*POSITION PROFILE *PROFILE LAST MODIFIED: 6/15/21 8:40 AM * Demonstrates a sense of urgency and acts decisively and quickly.
* Establishes aggressive goals and takes appropriate risks to achieve results.
*DRIVES RESULTS* * Shows confidence when challenged and will do the right thing even when it’s hard.
* Strives to achieve excellent results by creating a culture of continuous improvement.
Job Type: Full-time Benefits: * 401(k) * Dental insurance * Employee discount * Flexible schedule * Health insurance * Paid time off * Vision insurance Shift: * Day shift * Evening shift * Morning shift Weekly day range: * Monday to Friday * Rotating weekends Work Location: In person
• Phone : NA
• Location : 1050 South Bishop Avenue, Rolla, MO
• Post ID: 9051466205
