Personal Lines Account Manager
First State Insurance Agency Company Info
First State Insurance Agency is a subsidiary of First State Bancshares.
This means we have a whole family of support and a large backing.
We are a growing insurance and financial services organization serving most states across the nation.
Our home office is in Farmington, MO with numerous locations throughout Missouri.
Make a Positive Impact
We are looking for a Personal Lines Account Manager focused on building relationships through amazing service and communication skills.
Must have a passion for helping customers become educated when making insurance-buying decisions.
The key to this position is a strong working relationship with the producers.
Responsibilities in Accordance with Our Corporate Values
The Account Manager will work with the Personal Line Sales team and directly with customers in the following functions:
Professionalism
Process incoming/outgoing phone, mail, faxes and emails
Obtain information for coverage request from client/producers
Qualify clients for eligibility
Accountability
Electronically prepare/submit applications to companies (using AMS360)
Electronically check all endorsements received from company for correctness and compliance with request
Cooperate with other departments in soliciting additional lines of coverage not currently written by the Agency
Initiative
Possess and maintain thorough knowledge of represented carriers and competitors, policy forms, product benefits and features
Compare rates and determine accurate premiums (electronically and manually)
Review renewals 60 days ahead of expiration date for premium changes and coverage recommendations.
Contact customers prior to their renewal with recommended coverage options, review premium savings coverage options and reinforce current policy benefits
Adaptability
Electronically prepare change requests as required
Handle walk-in and call-in or bank referred Personal Lines prospects (unless a Personal Lines Producer is assigned to your location)
Be available for insurance company meetings when requested
What You Can Expect
Competitive pay and benefits package - with variable compensation program based on team performance
401(k) with generous employer match benefit
Helpful, qualified, and available leadership
A caring, stable work environment
Qualifications
Strong computer skills showing proficiency in Microsoft Office, Word, Excel, and AMS360
Minimum 2 to 5 years in Insurance Account Management
Insurance designations a plus: CISR, CIC, CPCU, CLU, etc.
Missouri Property & Casualty Insurance License
Excellent written and verbal communication and customer service skills
Should be open-minded, a fast learner, enthusiastic, and adaptable
Additional Information
Being a First Stater .
.
.
Being a First Stater means that you roll up your sleeves and dig in.
It means you work hard and do your best.
It means that you enjoy learning new skills and are always eager to improve.
It means you help the team by being a great teammate.
It means you're passionate about making a difference in the lives of our customers and our communities.
It means you consistently find new ways to improve our organization.
Do you have what it takes to be a First Stater?
Make a Difference - Apply Now!
First State Bancshares Inc.
is an Equal Opportunity Employer.
All your information will be kept confidential according to EEO guidelines.