E-bike Sales and Service

E-bike Enthusiast for Sales and Service Job Description Are you a bicycle enthusiast? As a Gold Star E-bike Specialist, no one day is the same as the last.
This job is all about caring for bikes so their owners love riding them.
You’ll not only troubleshoot repairs and service Specialized E-bikes, you’ll also be the first to have your hands-on brand-new models before they hit the sales floor.
You will also be engaging with prospective customers who are trying to make an important decision about which bike fits them best and why.
Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.
We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician.
So, if you’ve already worked as a mechanic, that’s great.
But if not, we’ll train you.
What you’ll bring to the team * Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task.
* Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days * Top-notch communication skills * Impressive attention to detail and a love for tinkering ‘til you figure it out.
* Eagerness to learn the ins and outs of servicing bicycles by learning on the job and completing the available on-line training.
* A desire to continually learn proper service methods and new technologies.
* Prior mechanic experience is not required only a willingness to learn and basic mechanical knowledge.
* Must have or acquire an entry level tool assortment to get you started.
*Responsibilities include:* * Provide quality assembly and repair products and merchandise, using manufacturer instructions while adhering to retailer rules and guidelines.
* Provide excellent customer service, building and maintaining positive relationships with clients.
* Check-in with management to confirm the build list and inventory needed for the floor.
* Reports and communicates effectively to the Service Manager.
* Maintains a safe and clean workspace.
* Other responsibilities as outlined in the employee handbook.
*Qualifications:* * MUST be a bicycle enthusiast.
* Self-motivated: able to work hard with minimal supervision.
* A mechanical aptitude: you are handy.
* Has Basic hand tools, cordless screw gun, or impact driver.
* A smartphone and e-mail address * Internet access via a smartphone or mobile device.
* Ability to pass a background test.
* Ability to pass a drug test.
* Must be at least 18 years old to apply.
* Reliable transportation is a must.
* Capable of working on your feet for extended periods Job Type: Full-time Pay: $15.
81 - $19.
04 per hour Expected hours: 40 per week Benefits: * 401(k) matching * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Shift: * Day shift Experience: * Bicycle or E-Bike: 1 year (Required) Work Location: In person