Sales Associate

Sales Associate Reports To: Assistant Manager Pay:Location Dependent Job Status: Full/Part Time FLSA Status: Non-Exempt Company Summary Midwest Petroleum is a retail petroleum and convenience store chain based in St.
Louis, Mo.
We began operating in 1946, and since 2002, have been recognized by the St.
Louis Business Journal as one of the top 150 privately owned businesses in St.
Louis.
Midwest Petroleum operates 58 stores within a 150-mile radius that employs approximately 600 employees.
Midwest Petroleum markets fuel through the ZX, Conoco, and Phillips 66 brands.
Position Summary Provide fast and courteous service to all customers.
Additional responsibilities include suggestive selling, stocking, cleaning, and practicing proper safety procedures.
Duties and Responsibilities Know all company procedures Practice proper customer relations at all times Know how to operate all equipment in the store Know how to properly stock inventory Know and follow all security procedures including paperwork Know and follow all preventive maintenance procedures Know and follow all State laws for liquor/beer and tobacco Keep everything inside and outside of store clean Be available to assist with shift coverage (most stores 24 hours) Serve the customer Front and fill coolers Administer credit card transactions lotto/lottery transactions Issue money orders Clean and wash down parking lots Sweep and mop floors food bar Bathrooms Pumps Keep beverage and food stations fresh Help maintain good inventory Be sure money is secured at all times Always keep register at or below $100.
00 Document all refunds, void, and no sales by attaching corrected receipt Must be able to complete shift report Know how to check suppliers/vendors in and out Rotate stock Practice plus selling and provide prompt courteous service Handle any other work that can be assigned at supervisor's discretion Essential Skills Required Able to provide excellent customer service.
Handle and count money on a regular basis.
Complete and track tasks on shift sheets.
Education/Experience Qualifications Prefered: Highschool Diploma 1 year of experience in customer service/retail fields Pay Based on experience and certifications/education General Skill Requirements In addition to the Essential Functions and Qualifications listed above, to perform the job successfully an individual must also possess the following General Skill Requirements.
Adaptability — Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
Attendance and Punctuality — Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Communications — Expresses ideas and thoughts verbally; and in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
Cooperation — Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
Job Knowledge — Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
Judgment — displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions; ability to work with and maintain confidential information.
Problem solving — Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
Quality — Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity — Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly; Achieves established goals.
Concentration — Maintains attention to detail over an extended period of time; continually aware of variations in changing situations.
Environmental Factors This position is performed within an environment of frequent exposure to general office equipment, beverage equipment, coolers , and any other site specific equipment/factors.
You could also encounter exposure to hazardous materials and loud noises.
Also, able to work outside of the office while traveling.
And work in different Midwest Petroleum Stations.
Demands The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to walk, stand, bend and reach The employee will frequently be required to lift, push or pull weight of at least 5 to 75 pounds Ability to work at a computer for extended periods of time Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus Ability to drive for extended periods of time in varied conditions Must work under pressure for periods of time Must be able to handle inconveniences or problems that arise from certain projects Must be able to meet departmental deadlines and follow the directives of immediate supervisor Reasonable accommodations may be made to assist an otherwise qualified individual in the performance of the job.
In order to meet the needs of the Company employees may be assigned other duties, in addition to or in lieu of those described above.